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The
vet certified the puppy fit for purchase
"The
vet was incompetent in doing a veterinary examination on
my new puppy 2 months ago," said Mrs Chan. "She
certified the puppy healthy. Now, he is biting the serpentine
scars on his penis. Some operations must have been done
according to another."
It was hard to diagnose over the phone as to what the scars
were. So Mrs Chan emailed a picture.
The scar on the right side
of the penis looked like a cotton bud - long
raised channel with two knobs. The left-sided one was curved with
two knobs of skin at one end and one knob at the other.
I emailed: "Looks like some injuries which cut across abdomen into
penile area. Or a
defect in the skin development. Or the breeder has implanted
something as
an experiment? Hard to tell from picture. Will ask Mr
Formicelli if he is willing to let me examine the puppy."
Mrs Chan was deeply concerned in her email reply regarding the
implant:
"Poor Puppy - how can people be so cruel?!" This
reply showed the risk of
differential diagnosis via the internet. I needed to see the real dog as
pictures could be misleading. Mr Formicelli took
the trouble to send the dog over the next day as requested by
Mrs Chan.
I emailed to her: "Sorry for belated reply. Images can't show much
as regards implant.
Examination of real puppy at surgery
showed some stitching had been done. Some parts not healed well - gets
lumps formed.
Will remove them during castration as Mr Formicelli had agreed
to pay for the surgery."
Any surgery onto the penis would be worrisome as the dog might
grow up with difficulty in passing urine or in its ability to
breed. Mrs Chan would not want a dog which would have
difficulty in passing urine. This would be her main
concern. She was worried that the dog would not bond with
the family if he was away from home for a long period of time.
Mr
Formicelli who sold her the Cocker Spaniel phoned me and was
more worried about the dog's ability to be a father as he does
dog breeding as well as importing puppies from Australia. He
had phoned the Australian breeder as to what caused the scars
but could not get a reply. Therefore he could not tell Mrs
Chan's second vet as to what operation had been performed
before the puppy was exported to Singapore.
He replaced the dog with another sibling and asked Mrs Chan to
come to me for a vaccination which would be paid by him. The
sibling had diarrhoea and a bit of lameness. Mr Formicelli
would pay for the treatment. That was how I
came to know about this intriguing case.
Mr Formicelli did not need to give a replacement as the
24-hour return guarantee had expired after the first vet had
certified the puppy healthy and two months had passed.
He could argue that the "scars" were not present at
the time of sale and the first vet had passed the puppy as fit
for sale. Singaporeans in general are not litigious
otherwise the first vet would be in deep trouble.
His
transport man brought the dog to the surgery. The cocker
spaniel was full of life and barked a lot unlike his sibling,
a female. He had that spark of life while his
sister was more
sedentary. I inserted a thermometer into his rectum. His
rectal temperature was normal. Now, what contributed to
the formation of the scars?
Was there an operation to implant some hormones under the
skin? To make him grow faster and bigger? I felt the
whole length of the scars. There were nothing under the scars.
If there was a hormonal implant, it would have been
absorbed by now.
The general appearance of the curved scars suggested a
stitching up of a traumatic injury when the puppy jumped onto
a fenced barrier. Some stitches had been infected and formed a
larger knobby piece of skin.
The cotton-bud scar with two knobby ends were hard to figure
out. I could hazard a guess. There was stitching done,
probably by the breeder as most breeders would rather save on
veterinary fees which could eat up 30% of the sales price.
The
breeder had used a horizontal mattress pattern suture which
everted the skin edges upwards and outwards. He could have
placed the sutures far away from the edge of the wound.
Therefore,
the skin edges
were elevated forming a ridge.
As for the two buds at the end, they were infected stitch
wounds. The puppy could have licked continuously the wounds.
In addition the urine and stools of the breeder's kennels
would prevent a clean healing.
"No problem for the dog to become a sire," I said to
Mr Formicelli. "His penis is normal."
Mrs Chan phoned a few times to enquire about the findings of the first
puppy. Her small daughter missed this rascal.
"The scars with raised ends were the result of stitch
infections," I said. "They can be removed under
general anaesthesia. It will cost Mr Formicelli around $150 if
he were to authorise removal of them. Why don't you retain the
puppy you know rather than take the replacement which you
suspect lameness?"
Would Mrs Chan take back the old boy? Would
Mr Formicelli pay for the operation and the 5-day stay at the
surgery? Why should he do so since his replacement had been
accepted?
Mrs Chan phoned him. He agreed to pay fully which was
extremely generous
of him.
Mrs Chan's daughter, a small girl probably six years old, now
would have the dog she had grown fond of over the last two
months.
Mrs Chan took the dog home as she wanted the cocker spaniel to
get only one anaesthesia and surgery so as to reduce his
suffering from the pain of surgery. The scars would be removed
when the dog is neutered.
She emailed: "I would like the castration done at 6 months
of age. When is the best age for
castration?"
I replied: "6-8 months of age generally when the dog
matures. Let the dog mature
so that his urethra where urine passes through is fully
developed. I recommend 8 months. Do check out my article:
asiahomes.com/singaporetpvet/rabbit/0708dog_castration.htm"
Mr Formicelli handled the customer complaints extremely well.
He generated a lot of good will. It is hard for his
competitors to catch up with him.
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Revised: April 22, 2003
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