FORTUNE FAVOURS THE
BRAVE
Dr Sing Kong Yuen
Case written: January 8, 2009
"I will give up after today," Khin Khin declared. "My client
wants to see many apartments. I have to take her by taxi as
she wants to view more apartments."
I was surprised at her negative mental attitude. The Singapore
economy had sunk to a low and so is the world economy.
She wants to be
self-employed. Not a mere Myanmarese veterinary technician
earning a fixed salary for a Singapore veterinarian with no
prospects of growth.
It is doom and gloom in Singapore in January 2009 with many
job losses and closure of business. But recession is world
wide.
A PMA (positive mental attitude) is essential in this
recessionary time. With a PMA, one sees a glass of water as
half full. A person with negative thoughts see it as half
empty.
Now she wanted to
give up a referred case. Referrals are the best cases as they
come highly recommended. She had an exclusive client from
Myanmar. A cheerful country woman who is not promiscuous in
seeking other realtors to help her find a Singapore apartment
to rent.
"Why
do you have so many negative thoughts nowadays?" I asked. "You
showed your client a Toa Payoh apartment yesterday. But that
location was not what she asked for. The school bus for her
daughter studying in Singapore did not go to Toa Payoh.
Therefore you wasted time and money doing it.
"In rental real estate work, clients usually want to see many
units. However, if you show them their desired property,
decision can made immediately.
"You can use my car to drive your client. But you can't drive
in Singapore. I hear from your father (whom I met last month
in Myanmar) that you can drive in Yangon. But on one condition
-- your father said he must sit next to you!"
Khin Khin did not comment. As she can't drive in Singapore,
she needed to take buses and taxis to bring clients to view
apartments for rent and this takes a lot of time.
She had failed to close a case recently. A case she was so
confident of closing. "Don't count your chickens before they
are hatched," I remembered my real estate failures well.
Failure is the mother of success. But today she declared
defeat. After one failure? She might as well become an
employee.
Fortune favours the brave. How? The brave takes risk. For
example, a brave general does not fail or die, he appropriates
territory, goods and women of his neighbours. Therefore he
gains fortune through more successes than failures. The
Goddess of Fortune favours the brave.
How to motivate a NMA person? Words of encouragement are not
sufficient. The only motivation is success. And today was
decision day for Khin Khin.
I asked my veterinary technician to postpone my 3 pm
appointments to 3.30 pm. I drove and we went to pick up her
client at Balestier Road near the Institute of Education at 1
p.m.
The client's eyes lit up. She loved the Housing & Development
Board (HDB) apartment at first sight. The school bus operator
provides services to this estate. The Landlord wanted a rental
of $2,700 per month. I negotiated in the Chinese dialect to
the white-haired woman in her sixties and gave her information
on the prospective tenant.
"Your $2,000 offer is way out. $2,500 is my minimum," she
said. I asked Khin Khin to talk to her client. She wanted $200
less.
I said to Khin Khin. "Tell your client that it is rare to find
a newly renovated HDB apartment." Her client could understand
English but would rather not converse in the English language.
"The fridge is brand new. The 3 air conditioners in the 3
bedrooms are brand new. Sometimes, it is better to spend $100
to $200 more rental per month to rent an apartment with new
appliances and air conditioners. It is not every day that you
get a newly renovated apartment."
Khin Khin's client nodded her head. Her daughter wants a nice
apartment and this was one within her budget. The washing
machine was old but was operational.
"Wait for the Landlord's agent to come before we offer $2,500
to the Landlord," I said to Khin Khin. The agent said that
$2,400 was the final offer for a 2-year-lease was required by
the Landlord.
"A one-year-lease with an option to renew," I advise. The
agent spoke to the Landlord and her son and got their consent.
There was no problem in the nationality of this tenant as some
Singaporeans don't want to rent to certain nationalities. HDB
approval would be no problem in the rental of this apartment.
"Get the paperwork done and the contract signed by the 3rd
day," I said to the Landlord's agent.
"It is 7 days in the Letter of Intent," the lady
realtor in her late forties and very competent and
professional had fished out her Letter of Intent (normally
provided by the Tenant's agent) from her car stated.
"As you know, Letters of Intent are subject to contract,"
I said. "It is best that you get the other Landlord who is in
hospital to sign. If he passes away, this deal is off."
"Touch wood, touch wood," the lady agent said but there was no
wood to touch as we sat on the ceramic tiled table and chairs
in the void deck on the ground floor to do the paper work.
"The other Landlord is not having a serious illness in the
hospital. Some sprains..."
"Life is full of uncertainties," I said. "Please try to get
the tenancy agreement signed 3 days later." I solemnly
asked the realtor who fished out a draft copy of the tenancy
agreement (TA). Khin Khin had asked her to fax a copy of the
TA to me and to her. Now, that meant delays of at least 2
days. I explained the terms and conditions of the TA to Khin
Khin's client. She understood what I explained and therefore
would not need to be faxed a copy of the draft TA.
"You need to follow up with the Landlord's agent and
get the tenancy agreement in 3 days' time," I advised Khin
Khin as the Landlord's agent gave a receipt for $2,400 cash as
a good faith deposit given by the prospective Tenant.
The whole case from viewing the apartment to saying goodbye to
the Landlord's agent took around 1 hour on January 7, 2009.
This was incredible. I still can't believe it as I record the
experience at 6.30 am on January 8, 2009.
This was the first case of success for Khin Khin. I was glad
that the Goddess of Fortune had favoured her. She was brave
enough to strike out on her own in Singapore. This case does
seem to illustrate that Fortune favours the brave. You still
need to know how to close fast in real estate by collapsing
the time to complete the paperwork. Faxing here and there,
waiting for one party or the other to sign results in time
wasted.
Time is of the essence in real estate contracts. Any
delay, whether reasonable or not will be grounds for
cancellation of the Letter of Intent and the TA by either
party.
But nothing succeeds like success in life. The
prospective Tenant was very pleased with Khin Khin and paid
her the agency commission immediately. I hope Khin Khin will
have PMA every day as she wakes up. Negative thoughts
can be contagious and deadly in business and in living.
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