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Date:   09 September, 2010  
Focus: Small animals - dogs, cats, hamsters, guinea pigs & rabbits
 
Values of Honesty & Responsibility - Article 1.  "Call the police!" the coffeeshop lady shouted
Dr Sing Kong Yuen, BVMS (Glasgow), MRCVS
09 September, 2010
toapayohvets.com 
Be Kind To Pets
Veterinary Education
Project 2010-0129
"Call the police! Call the police!" the coffee-shop lady stated loudly as Mr Lim answered the phone. Somebody representing me had demanded that he pay his debt of $2,000 to me. Mr Lim had stopped payment of his $2,000-cheque to me and would not return my calls for the past 1 year. He had asked me for a $5,000 temporary loan as he had cash-flow problems and promised to return the money in one month's time with interest.

"I don't want your interest," I had been acquainted with Mr Lim for the past 30 years and he had done some renovation work for my surgery. He had become a businessman in dire financial straits in 2007. Mr Lim took the $5,000 and I was out of sight, out of mind.

That was one and a half years ago in 2008. After many persistent phone calls for the second half 2009, he gave me a cheque of $5,000. The next 2 days, he wanted the cheque back and gave me a cheque of $3,000 first. After a few days later, he gave me another one for $2,000 cheque which he stopped payment soon.

He just ignored my calls for another year. I told an old friend about him and he offered to help me by phoning me. He was no bill collector or loan shark as I don't get involved with the shady world of gangsters and opportunists that still exist in Singapore.

Mr Lim promised to phone me the next day and he did. He paid $500 and that was OK with me. He still was in the financial pits but I could not help him. He wanted to be self-employed and had made a million dollars before. Now his fortunes crashed and burnt but he had to be honest and responsible in his dealings with people like me. An interest-free loan of $5,000 was no small change.

Honesty is important in business and he should know better as he was from my generation where one's word is as good as gold.

On Sep 6, 2010, I phoned him to invite for breakfast at Chinatown to see if I could advise him or be of help to him in his business as we had a long history of friendship. But no more financial help. I wanted to know whether the lady who asked him to call the police was his assistant. 

"Who was the lady who asked you to call the police?" I asked Mr Lim at the Chinatown coffeeshop on this bright sunshine morning. I was sadder now as my god-daughter was killed in a car accident in Perth 3 days ago and her mother, a very old friend was seriously injured. 

Mr Lim has a young lady as his assistant. From what I know of the character and personality of his assistant who was well brought up by a family in Indonesia, I would say she was not the instigator to call the police. But I had to know whether my judgment of character was up to par.

So I asked Mr Lim during the cup of lousy coffee at a coffeeshop: "Who was the lady who asked you to call the police? Her husband must be some big gun in the Singapore Police Force."

"Your friend was speaking in a loud voice and was quite rough in asking me to repay my loan. That lady is a coffeeshop operator in Keong Siak Street."  Keong Siak Street was where I was having breakfast with him. There is a famous fish porridge in this area but the stall had not opened at 7.30 a.m.   

I said: "Where is she now? I would like to see how she looks like."

Mr Lim said: "She is not working so early. I told her at that time not to interfere with my business."

I said: "My friend told me that she was shouting 'Call the police! Call the police! many times while he was talking to you over the phone. He welcomed you to call the police and even offered to give you his name and telephone number! "

I was surprised when Mr Lim admitted: "I am in the wrong. I waved the coffeeshop lady away and asked her to mind her own business."

I said: "The coffeeshop lady must have police connections as she was rather aggressive shouting over your head such that my friend could hear her.

"Is her husband the Commissioner of Police?" I asked Mr Lim with a serious face. Obviously this was a stupid question. No wife of a Commissioner of Police would need to work or to be working in a coffeeshop and in an area with a history of being a red-light district of Singapore some 30 years ago.

"No, no," Mr Lim replied. "Her husband is a training instructor in the police force."

So there was this police connection which emboldened the wife to advise calling the police as she thought that a loan shark had bitten Mr Lim. Recently the police had caught a few loan sharks and their operators and put them behind bars.

"The police do not interfere in civil matters," I said. "My friend did not threaten you nor vandalise your property. He is a gentleman who is aware of the laws. If every debtor calls the police, the police will have no time for real police criminal investigation.  

I listened to Mr Lim's bad luck in the project in which he was owed $100,000. He had been advised to take legal action but he did not want to. I said: "Lawyers want deposits and then more deposits with no guarantee of success.

"It is wise of you not to proceed with litigation. Let me talk to the other party if the party is interested. If not, just move positively in new projects and learn from the bad experience. I am surprised that you would ignore my phone calls for the past year."

Giving a cheque to secure a loan is a common ploy of desperate borrowers who are usually known to the lender. Sometimes it is better not to help others in need as it is usually money down the drain. There will be threats by the borrower to "call the police" as if the use of the word "police" is so frightening in a modern Singapore. 

Honesty is the best policy in sustaining a professional business. If Mr Lim had paid even $50.00 per month, he would have had paid up after many months. But when a man is in dire financial straits, the aim is to get loan without any intention of returning the money. Some of them behave aggressively as if it is the lender owes the borrower money. Do not lend money to a friend unless you are prepared to lose a friend or the money. Litigation is costly and not a solution as you throw good money after bad.

Honesty and responsibility seldom exist in many people when they are in dire financial straits. The use of cheque as security is a good ploy by such people as they can always stop payment or let the cheque bounce. They have no intention of paying you back or they have gone to the pits of financial ruin and forget about you.     

Keong Siak Road, Chinatown restored shophouses, Singapore. Toa Payoh VetsI took a photograph for readers to appreciate the surroundings of pretty restored shophouses where I had coffee with him. It was a perfect time for photography as the bright rays of the morning sun light up the shophouses.

As for Mr Lim, he would get on with being careful not to give  credit anymore whenever he does renovation work. "You should be like a lawyer in that the client has to top up the deposit before continuing the case," I said. "No deposit, no services."

I hope he would know how to manage his business as Singapore is getting very competitive, even for veterinarians. He was more a inventor-type of guy, but being self-employed, he has to take care of his bottom-line.  

P.S This is my first article to impart the values of honesty and responsibility to the young ones. In the older generation born in the 1940s, many believe in keeping their promises. Their word is as good as their bond. No contracts. So, it is actually easy to con this generation. "No black and white" when the case goes to the police!  

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